Customer Service Assistant – Moredun Branch (0079)

  • Business: Scotmid Retail
  • Location: Edinburgh
  • Hours: 22
  • Date posted: 17/06/2021
  • Closing date: 02/07/2021

About this role

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential.  No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves.  As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens.  You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging and developing people to be the best they can.  With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long term career in retail. 

Rate of pay:       Up to £8.91 per hour

Weekly Hours:   22 per week (worked flexibly over the trading hours of the store)

Store Address:   Moredun Park Road, Edinburgh, Midlothian EH17 7HG

Job Reference:   CSA/0079/22 

There are lots of great reasons to join our team. Click here to find out more….

Application process 

You can apply for this role by downloading and completing an application form, which can be found here , and attaching below.

Please note CV’s will not be accepted without completed application form. CV’s should only be submitted in support of your application.

The date advertised is the latest date that this vacancy will close. Should we reach the maximum amount of applicants this vacancy may close before the advertised date.

Step Two

  • Apply now

    To apply for this role, please complete your details below, and attach your completed application form which can be found in the advert above.

    While we will always try to keep you up-to-date with the progress of your application, sometimes the volume of applications for a role makes this difficult. If you have not been contacted within four weeks of submitting your application, then you should assume it has been unsuccessful on this occasion.

    In the initial stages of the application process we will rely on the information that you provide on your CV to compile a shortlist for interview, and to collect some information about you that is necessary for us to fulfil our obligations under the employment contract should you be successful, or to meet our legal obligations on statistical reporting.

    Personal information which you supply to us may be used in a number of ways, for example:

    • To make an employment decision
    • To request references
    • To meet our legal obligations.
    • For statistical analysis

    A full copy of our job applicant data policy can be found here.

    If you are unsuccessful in your application, for data security purposes, no personal information about you will be retained.

    If you are successful in securing a position with the Society we will supply a copy of our Employee Data Policy (EDP) as part of your initial induction and will at that time collect any further personal data including sensitive personal data that is required to meet our obligations under the contract or our legal obligations.

    If you require further information on how your information is used, how we maintain the security of your information, and rights to access information we hold on you, please contact the Society’s People and Performance department on 0131 335 4529.

  • Please attach your completed application form here.
    Accepted file types: pdf.
  • If you have any other documents your would like to send us in support of your application you can do so here.
    Accepted file types: pdf.
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