My Wellbeing

At Scotmid, we care that every employee is valued and is treated fairly, with dignity and respect. We will engage and respond to feedback, ideas and innovation to improve our employee experience and to deliver our core purpose.

We recognise that our employee’s wellbeing is very important and comprised of many elements, both internal and external to work. Over our lifetimes we may be faced with challenges, life events and uncertainty that can significantly impact our wellbeing and resilience.

You will find links below to some of the resources the Society has available to you and your colleagues to help you stay well, and so you know where to go to access help and support in times of need.

We have a longstanding partnership with Retail Trust to provide all Society employees with access to free and confidential wellbeing support.

Retail Trust can help you with helpful advice, financial assistance, face-to-face and telephone counselling, cognitive behavioural therapy, non-repayable grants, career development support, return to work and re-skilling initiatives, apprenticeship degrees, legal guidance, and on-site critical incident support.

You can find out more about Retail Trust and the support that they offer here.

The free and confidential helpline is available 24 hours a day, seven days a week. You can contact the dedicated and friendly helpline advisors on 0808 801 0808 (ROI 1800 911 810) or by emailing

Founded in 1873 Birmingham Hospital Saturday Fund, is a not-for- profit health and wellbeing provider helping to keep employees physically, mentally & financially healthy.  Make paying for your healthcare easier and more affordable, by spreading the cost out with a health cash plan from BHSF.

All you do is pay a premium every 4 weeks via payroll, and then every time you go to the dentist, opticians or therapy treatments (plus much more), you complete a claim form on line, scan in a copy of your receipt and your claim will be paid directly into your bank account. You can also claim back on things like hearing aids or overnight stays in hospital, plus much more – for more information please click here  or email or call 0800 622 552, and you can apply online here.

“Credit unions are a bit like banks, our members can save, borrow, use on-line banking and even take out a mortgage”

Unlike banks credit unions are not-for-profit, they are completely owned by their members. Scotmid employees can save with Capital Credit Union (CCU) and have the money deducted directly from their pay, members can save a minimum of £15 per month and any profits they make go back into the credit union and are paid to their members as a dividend.

CCU have developed new loans to respond to the need for flexibility and the option of payment breaks, helping members to deal with financial emergencies. Services also include providing debt advice for members, educating members on managing finances and on staying safe online.

Find out more information here, or by calling 0131 225 9901.

SAMH (Scottish Association for Mental Health) are there for your mental health and wellbeing, providing local mental health support and always accessible information. They listen to what matters in each local community, and campaign nationally for the changes that make the big and little differences in life.

Got a question about mental health? The SAMH Information Service provides information and support on mental health and their library of resources can be found here.

Whether you’re seeking support, are looking for more information for you or someone you love, or if you just want to have chat about mental health, SAMH can help. Visit them here, call them on 0344 800 0550 or email Available from 9am-6pm Monday to Friday (except bank holidays).

Similar services are provided in England through MIND and through Inspire in Northern Ireland.