Striving to offer our customers the best possible customer service in a modern shopping environment

With our familiar shop fronts and friendly, helpful staff, our award-winning convenience stores form the backbone of many Scottish neighbourhoods – we are there for you, right in the very heart of your local community.

Our aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.
Open from early in the morning to late at night, any of our team members will tell you that no two days are the same!

Roles at Scotmid


Whether you are interested in joining one of our neighborhood or premium fresh stores, you will be joining a team committed to providing a great customer experience through great people, great products and great availability.

Store Manager

Our Store Managers are key to the success of our business by leading, motivating and developing their teams to exceed customer expectations. Regardless of which store you are in, your main focus areas will include driving sales, product availability and developing the team.  You could also have an instore bakery offer, hot food and ‘food to go’, or a Post Office offer that gives your store a real point of difference to get behind

Senior Team Leader

Working in partnership with the Store Manager, our Senior Team Leaders (STLs) are responsible for the people agenda in store – assisting with recruitment by carrying out effective interviews; the induction, training and development of new staff; scheduling the store team; holiday planning and attendance management; and where appropriate assisting the Store Manager with investigations and team member reward and recognition.

Branch Supervisor

As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal.  You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.

Customer Service Assistant

Our stores are open from early in the morning to late at night so a flexible approach is essential.  No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves.  As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.